Our Company

X MatterBorn out of the desire for things that you just can’t buy anywhere else, Xmatter has grown to serve customers around the country. Centered in the heart of the American Midwest, Xmatter has embraced the idea of locally manufactured products with high quality craftsmanship. From the very beginning we’ve stuck to our Ohio roots and focused on delivering only the best work to our amazing customers.

We stand proud knowing that each and every one of our flamethrowers go through extensive testing. We at Xmatter and Throwflame.com are excited to bring you the most unique products that previously have only lived in your imagination. After all, we too love the smell of napalm in the morning.

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Product Policies

Returns

We’re confident you’ll be 100% satisfied with our products but if you’re not you have 90 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment) minus a 30% restocking fee.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.


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We’re available 24/7 at [email protected]


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